By car

The Museum is located at Royal Naval Air Station (RNAS) Yeovilton - also known as HMS Heron. It is on the B3151 just off the A303 and A37. It is accessible from the M5 motorway, junction 25 at Taunton. If you are using a Sat Nav device, the postcode is BA22 8HW.

Between the 20 November until 20 December, access to the B3151 is restricted between Plowage Lane and Zayn’s Bistro. The A303 Westbound Downhead (CamelCross) exit sliproad will be closed as part of the Sparkford to Ilchester improvement scheme. For visitors accessing the Museum, our advice is to come off the A303 via Podimore / Ilchester junction instead.

By rail

The Museum is accessible via rail and public transport: Visitors are advised to access mainline routes to Yeovil Pen Mill, Yeovil Junction or Castle Cary stations.

Accessibility is important to us. We are continually striving to improve our overall position to provide as much access as we can to all who visit our site. For any questions regarding access in advance of your visit, please contact us by telephone on 01935 840565 or email fleetairarm.enquiries@nmrn.org.uk.

Accessible Parking

The Museum has a large car park (230 spaces) which is situated to the left immediately upon entering the site, 15 spaces are allocated to disabled visitors. All Parking onsite is FREE and no advance booking is required. The Museum Ground Floor entrance is approx. 50m from the Car Park.

Entrance

Be aware that the site is a working Naval Air Station and certain areas may present difficulties to visitors who use wheelchairs, with a restricted mobility or who are visually impaired. Access to the Museum is either via a large staircase (situated around 40 metres from the car park) or via a pedestrian gate on the ground floor.

Admission

Registered disabled visitors to the Museum should purchase an appropriate ticket according to their age. They are eligible to bring along a carer for free if required. A complimentary day ticket can be allocated to the carer on request at our Ticket Desk on arrival and is included with the online ticket purchase.

Physical Access

Approximately 95% of the Museum is fully accessible by those in wheelchairs and the Museum has a number of wheelchairs freely available for visitors to use. To book a wheelchair in advance please contact us by telephone on 01935 840565 or email fleetairarm.enquiries@nmrn.org.uk.

There are lifts giving access to most exhibits on the first floor. Areas which have restricted access without use of a lift include inside the fuselage of Concorde and some upper galleries within Hall Two.

Hearing "induction loops" are installed at the Ticket Desk, Information Office and on audio information points in Halls One and Four.

Toilets

The Museum has easy access toilets and baby changing facilities. These facilities are located in Halls One, Two and Four.

Other Information

For those with visual impairment, we are happy to arrange a guide for you to assist you with your visit. Assistance dogs are of course welcome. The Museum's Visitor Experience team are pleased to welcome those with learning difficulties and individual practical sessions can be arranged along with guided tours as appropriate. Please contact us on advance by telephone on 01935 840565 or email fleetairarm.enquiries@nmrn.org.uk to arrange any additional access requirements.

The Fleet Air Arm Museum's normal operating hours are between 10am to 4.30pm, Wednesday to Sunday. 

The museum is open every day throughout Somerset school holidays. Please follow this link to see up-to-date information on upcoming holidays.

The best way to find on the day information and updates is to follow our Facebook page. 

Facilities we have available on site are:

• Accessible Toilets.
• Baby Changing Facilities.
• FREE Wifi (registration required).
• Internal Picnic Area.
• Café (Warnefords – Hall One).
• Mini Internal Soft Play and External Play Area.

We regret that there is no access to internal facilities to non-ticket holders, this includes Warnefords Café and toilets.

Warnefords Café  

Located in Hall One inside the Museum, Warnefords Café serves a variety of sandwiches, hot pasties and sausages rolls, delicious cakes and other tasty treats alongside a wide range of hot and cold drinks. With children’s lunch boxes, vegan and gluten free options available daily, it’s the perfect spot to recharge and refuel for a light lunch or snack during your visit.

We are proud to serve a variety of items sourced from local Somerset suppliers including:

• Sandwiches and Danishes from Mortimers Bakery, Yeovil  
• Cake and Flapjacks from Victoria’s Cakes, Wincanton
• Flapjacks from Honeybuns, Sherborne
• Ice Cream from Marshfields
• Lemonade from Hullabaloos, Axbridge
• Phat Pasties, made in Cornwall

You are welcome to bring your own picnic. During summer months picnic benches are available on the designated grassed area in front of the Museum or you are welcome to utilise table space within the Warneford’s Café in the museum.

Find out more information on our dedicated school visits page.

To book your group visit please click here.

Want to come back and experience the thrills of the Fleet Air Arm Museum again?

No need to book a return ticket, just bring your original tickets during opening hours and we will be happy to welcome you back.

Please note: Returning visitors will be required to present a form of photographic ID.

Guidelines for visitors (2024)

To ensure all visitors to Fleet Air Arm Museum have a safe and rewarding experience we have compiled these brief safety notes.

All buildings and exhibits are assessed regularly and maintained to a high standard, as are equipment and procedures (e.g. fire evacuation). Due to the nature of our attractions, some hazards cannot be avoided but they can be mitigated. They all may have raised artefacts, sharp edges, electrical hazards, fire hazards, trip/fall/slip hazards and rusty/dusty artefacts. First aid trained staff are available at all sites. Please approach the nearest members of staff if any assistance is required or an emergency occurs.

All Front of house staff are trained in evacuation procedures; in the event of an emergency evacuation, please follow the instructions given by the staff and volunteers. Do not stop to collect your belongings. We have qualified First Aid staff available at all our sites. Please contact a member of staff if you need assistance.

The General Environment

The Fleet Air Arm Museum is part of the National Museum of the Royal Navy and houses the historic Naval aircraft element of the Collection.

The Fleet Air Arm Museum welcomes all visitors. However, the site is a working Naval Air Station and certain areas may present difficulties to visitors who use wheelchairs, with restricted mobility or who are visually impaired. Access to the Museum is either via a large staircase (situated around 40 metres from the car park) or via a pedestrian gate on the ground floor.

The Museum is spread out over four large exhibition halls, with a mixture of lifts and stair access linking the ground and first floor areas.

We recommend you wear sturdy shoes and dress for the outdoors i.e. layers and warm coats.

Security

The National Museum of the Royal Navy is protected by 24 hour CCTV and security. All visitors entering the Fleet Air Arm Museum are responsible for the conduct and health and safety of your group at all times. Although our staff are trained to take the highest care of the health and safety of your group, they are not legally responsible for them.

Conservation and Maintenance Work

There is always work happening across all our sites to keep our historic aircraft and related galleries safe and well maintained. You may come across areas barriered off during your visit. Please ensure that members of your group do not enter any of these areas.

Safety Information

• Display of historic aircraft, various shapes and hall orientation.
• Access via large entrance staircase (via the Shop / Ticket Desk).
• Very cold temperatures during winter months.
• Low light levels in some gallery area’s.
• Various Stairs and Lifts linking ground and first floor area’s.
• Low headroom on entering some aircraft
• Confined space onboard Concorde

Fleet Air Arm Museum gift vouchers are the perfect gift for all ages. Simply choose the desired ticket and we'll email the voucher to you to share with the lucky person.

Gift Vouchers and a visit to the Museum are a great gift to mark birthdays, special occasions or even anniversaries.

Your special recipients will get unlimited visits for a whole year to the Fleet Air Arm Museum, where they can explore 100 years of Naval Flying history.
Once you have shared your voucher with the lucky recipient they simply need to bring this with them on the day of visit where our helpful team will redeem it for an annual ticket. No pre-booking is required.

Buy your gift cards here.

We offer free tickets for those who are visiting as a carer and to children under three years of age.

To view our full Terms and conditions click here. 

The Fleet Air Arm Museum is able to offer a range of discounts to certain groups - see below for who is eligible for any discounts and their applicable terms and conditions. Please note that none of these offers can be used in conjunction with another. All of the offers below are available when purchasing tickets on the gate on arrival and cannot be booked online in advance.

UK Serving Personnel

UK serving personnel qualify for free entry, with to up to five guests receiving 30% off walk-up ticket prices. This offer can be redeemed at our ticket box by showing a valid MOD 90 card. This offer cannot be purchased online or used in conjunction with any other offer.

You are required to present your valid MOD90 ID when visiting the site. No other forms of ID are accepted.

Blue Light Cardholders

Blue Light cardholders can receive a 20% discount on a Family ticket or for up to four individual tickets (e.g. one adult, one senior, two children). This offer is a walk up offer and can be redeemed in the Ticket Box by showing your Blue Light card.

Defence Discount Service

Defence Discount Service cardholders can receive a 30% discount on a Family ticket or for up to four individual tickets. This offer is a walk up offer and can be redeemed in the Ticket Box by showing your Defence Discount card.

You are required to present your valid Defence Discount Service card when visiting the site.

Veterans

Veterans can receive a 30% discount on a Family ticket or for up to five individual tickets. This offer is a walk up offer and can be redeemed in the Ticket Box. There are many different ways you can show your veteran status and purchase this ticket.  We will accept the following: Veterans card, Veterans Associations Membership, Veterans rail card, discharge papers.  If you are wearing a veterans pin badge we will also accept this. 

Blue Peter Badge Holder

Valid on: Museum Entry – Child

Offer: One free child ticket is available per individual full paying Adult or Senior.

We are unable to redeem Blue Peter children’s tickets against discounted adult tickets bought online. If you have purchased your ticket online, a £4 upgrade must be paid on the day of your visit. A child can visit with different parents/carers as long as they too have a valid full price ticket(s).

Art Fund/National Art Pass

Members/cardholders are entitled to free entry. This offer will apply to the corresponding number of memberships holders:

• Single membership = 1 free ticket
• Joint membership = 2 free tickets
• Family membership = 1 Family ticket (valid for 2 adults and up to 3 children

This offer is a walk up offer only. Art passes must be shown at time of purchase and tickets are available from the Ticket Box on the day of your visit.

Museums Association

Cardholder is entitled to a free entry ticket for personal use. Please show card at purchase. Available as walk up only.

Navy Wings Supporters

Card holders receive a 30% discount on day passes for themselves and up to 3 guests. Please show card at purchase. Available as walk up only

SOFFAAM

Members get free entry and 30% off ticket prices for up tp 4 guests. Available as walk up only. 

Tesco Clubcard

Vouchers can be redeemed on adult / senior / child tickets only - not family tickets. Can only be used on walk up purchases and cannot be used in conjunction with any discounts.  We are only able to accept one code per transaction.